فرصة عمل IT Support Specialist الرياض للعمل في تقنية المعلومات - الشبكات

Job Purpose:

- To support employees with technical issues such as computer, network, or system problems and to ensure smooth day-to-day IT operations.



Daily Tasks:

- Receive support requests from staff (by email, phone, or in person).

- Troubleshoot and resolve technical issues or escalate when needed.

- Install and configure computers, printers, and software.

- Create user accounts and manage access permissions.

- Log support tickets in the system and follow up until resolved.

- Provide on-site support when necessary.

- Assist users with system usage and basic training.

- Maintain documentation and inventory of IT equipment.
Diploma or Bachelor's degree in IT or a related field
0–3 years of experience in a Help Desk or technical support role
Good knowledge of Windows, printers, and basic networking
Intermediate level in English (written and spoken)
Saudi nationality is preferred
Strong problem-solving abilities
Excellent communication and customer service skills
Ability to multitask and work under pressure
Organized with good documentation habits
Team player with a helpful attitude
مستوى مبتدئ (خبرة اقل من سنة إلى 3 سنوات)